Retail Solutions

Instant voice communication is the key to delivering a quality customer experience. Plus, it enhances worker and guest safety.

When you add Zenitel’s IP intercom and speakers to your facilities, it enhances security measures such as CCTV and access control systems by adding the ability to speak and listen.

Control Access to Loading Docks

Zenitel’s intercoms allow you to see, speak with, and monitor all personnel moving in and out of distribution points.

Click and Collect

Zenitel’s intercoms make assisting click and collect customers easy. After placing orders and arriving on-site, customers can use intercoms to call on staff for assistance.

Monitor and Protect High-Value Inventory

By providing audio recording of and controlling access to high-value store sections, Zenitel can protect valuable inventory and ensure identification of everyone entering and exiting the areas.

Remote Control Rooms

In addition to allowing you to answer calls, Zenitel’s control room master stations make managing calls and public announcements simple. And through the Zenitel Mobile app, forwarding calls from your desk to your mobile phone is no problem either.

Public Address

Whether you’re calling employees to specific sections or announcing store closings, Zenitel’s products will meet your needs. They also assist in responding to emergency situations with both pre-recorded and manual announcements.

Perimeter

Zenitel’s products can serve as effective anti-loitering measures by sending automated warnings based on CCTV identifying suspicious behavior.

Information Points

Zenitel’s stations allow communication to and from various points throughout your store to ensure that customers and staff can request and receive information or assistance wherever they need it.

Efficient Communication with Staff

Efficient communication through a variety of channels is crucial in retail settings. Zenitel’s intercoms can seamlessly integrate with your other tools to connect with radio, wireless phones, and other communication devices.

The Zenitel Difference

Superior Audio Quality

Your ability to hear, be heard and be understood in emergency situations is essential.

Zenitel’s Intelligent Communication systems are used in retail settings globally, due to their unrivaled sound and audio quality.

Integrated Communication

Efficient communication requires a single integrated communication platform.

Zenitel supports open protocols such as SIP that make it simple and straightforward to do all your communication from one central console.

Integrated Security

Reliable communication between different systems is important. Zenitel shares information through common protocols or dedicated drivers with other parts of the security system like Access Control and Video Cameras to enable automated processes.

This makes it easier for your security team to work much more efficiently when faced with critical events.